PAYMENT & SECURITY

ORDER OF PRODUCTS AND CONSUMER PROTECTION

Making an order through the e-shop signifies that you enter into a distance selling agreement, which is governed by the legal frame of Law 2251/1994, as modified.
You may enter into a valid order through our e-shop provided that you are a legally capable person according to the Greek Civil Code (that is if you are eighteen years of age or older and you are not placed under judicial guardianship regarding the entering into sales agreements). Representatives of legal entities may also place orders; our company reserves the right to claim from supervisors or guardians any order made by legally incapacitated persons.

PROCEDURE FOR MAKING AN ORDER THROUGH E-SHOP:
 
  1. You need to fill in the special form with the necessary data in order to enter into the sales agreement
  2. You also need to unreservedly accept the sales agreement terms and the terms of use by clicking the "ACCEPT" button, as shown online to all users of our website.
To facilitate payment for those who wish to buy products from our e-shop, www.regalinas.gr offers the following payment methods:
 
  1. By charging your credit card. Charging of credit card takes place on the date the procedure of dispatching of products begins. Our website, www.regalinas.gr, has taken all necessary precautions regarding the security of your transactions through your credit card and all credit and debit card holders are subject to validity control.
Moreover , for orders made by a credit or debit card the amount of which exceeds the limit set by «REGALINAS» (€ 250.000), you will be asked to send us a copy of your identity card and a proof of residence via fax, email, or mail. We are sorry for any inconvenience caused, these measures, however, demonstrate our resolve to protect our customers from possible credit or debit card fraud.

It is important to specify necessarily a phone number and a valid e-mail address.
 
  1. By cash on delivery (Greece only) on the moment you will receive the ordered products. In this case, the customers will be charged the amount of 2.50 euros (VAT 23% is included).
Before the completion of the order, our company informs consumers through our website about the identity and address of suppliers, substantial features of the product, price, quantity, transfer costs, payment method, delivery method, duration and price of the offer, if any, and the right of withdrawal.
Upon sending of the order form, consumers receive online a copy of their order that they may save.
All prices shown under the relevant lists of each product include VAT (23%); www.regalinas.gr reserves the right to change prices without notice to the consumers.
NOTE: Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability.

SECURITY

The www.regalinas.gr website uses the SSL protocol of Eurobank for safe online business transactions. In this way, all credit card information is encrypted so that it may not be read or changed while transferred in the Internet.
SSL protocol (Secure Sockets Layer) is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred in the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data have been changed while transferred.